FAQ
When will I get my order?
Every item is currently on a Pre-Order basis and the estimated shipping date for each Tide is stated on the product page.
We will work quickly to ship your order as soon as possible. Once your order has shipped, you will receive an email with further information. Delivery times vary depending on your location.
Will I pay customs and duties?
Orders shipped outside France and the European Union may be be subject to customs duties, import taxes or local handling fees. These charges are determined by your local customs authority and are the responsibility of the customer.
Do you offer returns and exchanges?
In case you change your mind, you may request a return within 14 days of receiving your order. To be eligible for a return, your item must be:
- Unworn and unused
- In its original packaging
Please note that return shipping costs are the responsibility of the customer.
To begin a return please contact us at returns@amandi.fr within 14 days of receiving your order.
How do I care for my pearl?
With proper care, your pearls will last for generations. Avoid direct contact with cosmetics, perfumes, and hairsprays. Wipe gently with a soft, damp cloth after wearing to maintain its luster.
Do you offer gift packaging?
Each item already arrives gift ready.
The bracelet will be carefully packaged in a microfiber pouch and placed inside a box.
Where are the bracelets made?
Our products are handmade locally in the Philippines.