Politique d’expédition
SHIPPING POLICY
Last updated: August 13, 2026
Amandi ships orders from Paris, France to customers in France and internationally, including the Philippines.
1. PRE-ORDERS
Many Amandi products are offered as pre-orders.
For pre-order products, the expected shipping date is clearly stated on the individual product page before you place your order.
The shipping date refers to the date from which your order will begin being prepared for dispatch. From that date, Amandi will generally fulfill and hand your order to the carrier within 2 business days.
The shipping date is not the same as the delivery date. Once your order has been dispatched, delivery time depends on the destination and the shipping carrier.
If there is a significant change to the expected shipping date, we will inform you by email.
2. SHIPPING DESTINATIONS
We currently ship to:
- France and European Union
- United States
- Philippines
- International destinations worldwide, subject to carrier availability and applicable restrictions
If shipping to your destination is not available at checkout, please contact us at hello@amandi.fr.
3. SHIPPING COSTS
Shipping costs are calculated and displayed at checkout before payment is completed.
The applicable shipping cost depends on the destination and shipping method selected.
4. DELIVERY TIMES
Delivery times vary depending on the destination and carrier.
The estimated shipping date shown on the product page refers to when your order is expected to be dispatched, not when it will arrive.
Once your order has been dispatched, you will receive shipping information where tracking is available.
Delivery times may be affected by circumstances outside Amandi’s control, including carrier delays, customs processing, strikes, weather conditions or other unforeseen events.
5. CUSTOMS, DUTIES AND TAXES
For international orders, the customer may be responsible for customs duties, import taxes, VAT, customs clearance fees or other charges imposed by the destination country.
Any such charges are the responsibility of the customer unless explicitly stated otherwise at checkout.
Amandi cannot guarantee the amount of any customs duties or import charges, as these are determined by the authorities of the destination country.
Customers are responsible for providing accurate delivery and customs information where required.
6. DELIVERY ADDRESS
Please make sure that your delivery address is correct and complete when placing your order.
Amandi cannot be held responsible for delivery problems caused by an incorrect or incomplete address provided by the customer.
If an order needs to be reshipped because the customer provided an incorrect or incomplete address, additional shipping costs may apply.
7. LOST, DAMAGED OR DELAYED ORDERS
If your order appears to be significantly delayed, lost or arrives damaged, please contact us at:
hello@amandi.fr
Please provide your order number and any relevant information or photographs.
We will work with the carrier to investigate the issue and determine the appropriate solution in accordance with applicable consumer law.
8. CONTACT
Amandi
Maria Ni, Entrepreneur Individuel
5 rue des Gravilliers
75003 Paris, France
Email: hello@amandi.fr
Phone: +33 6 45 04 32 48
SIRET: 892 678 723 00024